Spiderhost
866-spiderhost Live Chat Webmail Spiderhost Blog MySpider Account Search Newsletter
About Us Solutions for you Case Studies Support News Request A Quote Contact us

Website services « FAQ « Support


Q: What is the first step in building a website with Spiderhost?
A:

Getting a free, low-pressure and no obligation consultation.  We’ll determine what your site needs to meet your objectives, and send you a comprehensive quote afterwards.

   
Q: What are my options for e-commerce websites?
A:

After we find out your objectives and needs we’ll recommend one or more solutions that would work well for you.  We can use an open-source cart or build a custom shopping system – whatever’s best for you.

   
Q: How long does it take Spiderhost to build a website?
A:

Anywhere from a few weeks to a few months, depending on the nature and extent of your site.  Simple websites with just a few pages take a few weeks; complex and e-commerce sites can take a couple of months or more.  Hey, you can’t rush genius!

   
Q: Will I be able to edit content myself?
A:

Absolutely!  The way you’ll edit your site files will depend on the type of site you have, and we’ll give you a basic tutorial to show you how it’s done.  Basic HTML with no programming can be edited with any standard HTML editor; our dynamic websites come with a web-based admin area and content management system you can use to edit your content.

   
Q: I have a small budget. How can I get a good looking, functional website?
A:

If your budget isn’t ready for a custom website you can use a pre-made templates.  These sites combine the design and hosting into one simple monthly fee, and allow you to update content with an easy-to-use web-based editor. 

   
Q: Does Spiderhost offer services for existing websites?
A:

We sure do!  We can update, expand, and modify any existing website.  If your content is out-of-date, you'd like to add an e-commerce store, or your website needs a facelift we can help!

   
Q: How much do websites cost ?
A:

Our websites start at $1200 for a basic static website and $2500 for an e-commerce website.  For an estimate specific to your needs fill out our web design quote form and we’ll get back to you soon.

   
Q: What do I need for an e-commerce website?
A:

First and foremost you need the website itself and a shopping cart.  Other than that you’ll need

  • an API (application program interface) from a banking institution or credit card merchant to process payments,
  • a SSL Key to guarantee the security of transactions, and
  • a hosting plan that supports the programming platform and database.

Our custom cart solutions can smoothly integrate your Merchant API with your website, making the process seamless and easy.  We also offer the other components you’ll need, meaning we are your one-stop e-commerce shop:

  • hosting plans starting at $13.95 a month (Unix and Windows),
  • shared SSL key for $4.95 a month, and
  • MySQL, SQL, and Access database hosting
   
Q: Do I have to host my site with Spiderhost after it's built?
A:

No, but hosting the site with us makes the transition from testing to going live much easier.